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Five Ideas from Jason Fried and David Heinemeier Hansson
Jason Fried and David Heinemeier Hansson are the founders of Basecamp.
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Jason Fried and David Heinemeier Hansson are the founders of Basecamp. These are five of my favorite chapters from their book Rework.
Start making something
We all have that one friend who says, “I had the idea for eBay. If only I had acted on it, I’d be a billionaire!” That logic is pathetic and delusional. Having the idea for eBay has nothing to do with actually creating eBay. What you do is what matters, not what you think or say or plan.
Think your idea’s that valuable? Then go try to sell it and see what you get for it. Not much is probably the answer. Until you actually start making something, your brilliant idea is just that, an idea. And everyone’s got one of those.
Stanley Kubrick gave this advice to aspiring filmmakers: “Get a hold of a camera and some film and make a movie of any kind at all.” Kubrick knew that when you’re new at something, you need to start creating. The most important thing is to begin. So get a camera, hit Record, and start shooting.
Ideas are cheap and plentiful. The original pitch idea is such a small part of a business that it’s almost negligible. The real question is how well you execute.
Building to flip is building to flop
Another thing you hear a lot: “What’s your exit strategy?” You hear it even when you’re just beginning. What is it with people who can’t even start building something without knowing how they’re going to leave it? What’s the hurry? Your priorities are out of whack if you’re thinking about getting out before you even dive in.
Would you go into a relationship planning the breakup? Would you write the prenup on a first date? Would you meet with a divorce lawyer the morning of your wedding? That would be ridiculous, right?
You need a commitment strategy, not an exit strategy. You should be thinking about how to make your project grow and succeed, not how you’re going to jump ship. If your whole strategy is based on leaving, chances are you won’t get far in the first place.
You see so many aspiring businesspeople pinning their hopes on selling out. But the odds of getting acquired are so tiny. There’s only a slim chance that some big suitor will come along and make it all worthwhile. Maybe 1 in 1,000? Or 1 in 10,000?
Plus, when you build a company with the intention of being acquired, you emphasize the wrong things. Instead of focusing on getting customers to love you, you worry about who’s going to buy you. That’s the wrong thing to obsess over.
And let’s say you ignore this advice and do pull off a flip. You build your business, sell it, and get a nice payday. Then what? Move to an island and sip piña coladas all day? Will that really satisfy you? Will money alone truly make you happy? Are you sure you’ll like that more than running a business you actually enjoy and believe in?
That’s why you often hear about business owners who sell out, retire for six months, and then get back in the game. They miss the thing they gave away. And usually, they’re back with a business that isn’t nearly as good as their first.
Don’t be that guy. If you do manage to get a good thing going, keep it going. Good things don’t come around that often. Don’t let your business be the one that got away.
Emulate chefs
You’ve probably heard of Emeril Lagasse, Mario Batali, Bobby Flay, Julia Child, Paula Deen, Rick Bayless, or Jacques Pépin. They’re great chefs, but there are a lot of great chefs out there. So why do you know these few better than others? Because they share everything they know. They put their recipes in cookbooks and show their techniques on cooking shows.
As a business owner, you should share everything you know too. This is anathema to most in the business world. Businesses are usually paranoid and secretive. They think they have proprietary this and competitive advantage that. Maybe a rare few do, but most don’t. And those that don’t should stop acting like those that do. Don’t be afraid of sharing.
A recipe is much easier to copy than a business. Shouldn’t that scare Mario Batali? Why would he go on TV and show you how he does what he does? Why would he put all his recipes in cookbooks where anyone can buy and replicate them? Because he knows those recipes and techniques aren’t enough to beat him at his own game. No one’s going to buy his cookbook, open a restaurant next door, and put him out of business. It just doesn’t work like that. Yet this is what many in the business world think will happen if their competitors learn how they do things. Get over it.
So emulate famous chefs. They cook, so they write cookbooks. What do you do? What are your “recipes”? What’s your “cookbook”? What can you tell the world about how you operate that’s informative, educational, and promotional? This book is our cookbook. What’s yours?
Launch now
When is your product or service finished? When should you put it out on the market? When is it safe to let people have it? Probably a lot sooner than you’re comfortable with. Once your product does what it needs to do, get it out there.
Just because you’ve still got a list of things to do doesn’t mean it’s not done. Don’t hold everything else up because of a few leftovers. You can do them later. And doing them later may mean doing them better, too.
Think about it this way: If you had to launch your business in two weeks, what would you cut out? Funny how a question like that forces you to focus. You suddenly realize there’s a lot of stuff you don’t need. And what you do need seems obvious. When you impose a deadline, you gain clarity. It’s the best way to get to that gut instinct that tells you, “We don’t need this.”
Put off anything you don’t need for launch. Build the necessities now, worry about the luxuries later. If you really think about it, there’s a whole lot you don’t need on day one.
When we launched Basecamp, we didn’t even have the ability to bill customers! Because the product billed in monthly cycles, we knew we had a thirty-day gap to figure it out. So we used the time before launch to solve more urgent problems that actually mattered on day one. Day 30 could wait.
Camper, a brand of shoes, opened a store in San Francisco before construction was even finished and called it a Walk in Progress. Customers could draw on the walls of the empty store. The company made merchandise displays out of inexpensive plywood and shoe boxes. The most popular message written by customers on the walls: “Keep the store just the way it is.”
Likewise, the founders of Crate and Barrel didn’t wait to build fancy displays when they opened their first store. They turned over the crates and barrels that the merchandise came in and stacked products on top of them.
Don’t mistake this approach for skimping on quality, either. You still want to make something great. This approach just recognizes that the best way to get there is through iterations. Stop imagining what’s going to work. Find out for real.
Hire great writers
If you are trying to decide among a few people to fill a position, hire the best writer. It doesn’t matter if that person is a marketer, salesperson, designer, programmer, or whatever; their writing skills will pay off.
That’s because being a good writer is about more than writing. Clear writing is a sign of clear thinking. Great writers know how to communicate. They make things easy to understand. They can put themselves in someone else’s shoes. They know what to omit. And those are qualities you want in any candidate.
Writing is making a comeback all over our society. Look at how many people e-mail and text-message now rather than talk on the phone. Look at how much communication happens via instant messaging and blogging. Writing is today’s currency for good ideas
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